1. IN-APP PURCHASES
Our games may offer consumable hints or help packs and a one-time Ad-Free upgrade where stated. Purchases are processed by the Apple App Store or Google Play through the store account associated with your device and are subject to the applicable store terms. The store presents the final local price before confirmation. Paul Hickmott, trading as Make Phantom, does not receive or store your payment-card details. Refund requests must be made through Apple's Report a Problem service or Google Play's refund process, as applicable; additional support may be requested through our Contact page. Nothing in these Terms limits mandatory consumer rights. Used consumable items cannot normally be restored. An Ad-Free entitlement may be restored on a compatible device using the same store account and platform originally used. Purchases are not currently transferable between Apple and Google. A refund, charge reversal or store revocation may remove the related entitlement or unused balance where the store reports that change to us.
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2. ADVERTISING
Our games may show regular and optional rewarded advertising supplied by Google AdMob where stated. In Tilo, regular adverts may appear after every four completed non-tutorial levels. Optional rewarded adverts let you choose to watch an advert for a Hint, Undo or Scramble; these share a limit of two successfully earned rewards per UTC day. Tutorial levels do not count towards regular advert breaks. Ad availability is not guaranteed and a reward is granted only after AdMob reports successful completion. Google and its advertising partners may process device identifiers, IP address, advertising interactions, diagnostics and consent choices as described in our Privacy Policy. Where required, users are shown consent choices, and Tilo requests non-personalised advertising with protective treatment for all players. For other games, advertising behaviour depends on the relevant configuration, available choices and applicable law. Tilo's one-time Ad-Free purchase removes regular adverts only. Optional rewarded adverts remain available if you choose to watch them and retain the same daily limit. Extra help packs are sold separately. You do not need to consent to personalised advertising to play the game.
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3. APP STORE PLATFORMS
Purchases and distribution through the Apple App Store or Google Play are also governed by the applicable store terms. Apple and Google are not responsible for our games' maintenance or developer support. Apple is a third-party beneficiary of these Terms where its rules require. Store billing, account and refund issues should be directed first to the relevant store. Each game licence is personal, limited, non-exclusive and non-transferable, for compatible devices you own or control, subject to applicable store rules.
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4. INTELLECTUAL PROPERTY
All intellectual property in our games and website, including characters, names, artwork, music, audio, code, level designs, game mechanics, text and branding, belongs to Paul Hickmott trading as Make Phantom or its licensors. You receive only a limited right to use our games for personal, non-commercial entertainment. You may not copy, modify, reverse engineer, distribute, sell, rent, sublicense, exploit or create derivative works from any part of a game except where applicable law expressly permits it.
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5. ACCEPTABLE USE
You must not cheat, automate play, exploit bugs, interfere with game systems, bypass security or advertising controls, impersonate another person, attempt unauthorised access, choose an unlawful, offensive, misleading or impersonating display name, or use a game for unlawful, abusive or fraudulent activity. Make Phantom may remove or reset inappropriate leaderboard names or entries.
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6. SAVED DATA, DISPLAY NAMES AND LEADERBOARDS
Gameplay progress and preferences may be stored locally unless a feature states otherwise. Where a game offers an online leaderboard, it will use a display name chosen by the player and gameplay records needed to rank entries. The chosen display name will be publicly visible to other players; a real name is not required. Removing a game, clearing its data or changing devices may remove local progress. Store backups and entitlement restoration depend on Apple or Google services. We do not guarantee recovery of local saves or used consumables.
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7. LATEST UPDATES AND GAME DELIVERY
Our games may be offered worldwide in English wherever supported by the Apple App Store or Google Play. Availability, features, prices and advertising may differ by game or territory. We may update, balance, add to, restrict, suspend or discontinue a game or feature to improve play, maintain security, comply with law or address technical and commercial requirements. Internet access, a compatible device and current operating-system software may be required for some features. We do not guarantee uninterrupted or error-free availability.
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8. AGE REQUIREMENT
Our games and services are intended for people aged 13 or older. If you are under the age at which you can legally agree to these Terms in your country, a parent or legal guardian must review and accept them for you. We do not knowingly offer the service to children under 13.
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9. DISCLAIMERS
Our games are provided on an 'as available' basis. To the fullest extent allowed by law, we do not make guarantees about uninterrupted access, compatibility, accuracy, availability of advertisements, preservation of local save data or suitability for a particular purpose. Nothing in these Terms excludes rights or guarantees that cannot lawfully be excluded.
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10. LIMITATION OF LIABILITY
To the fullest extent permitted by law, Paul Hickmott trading as Make Phantom is not liable for indirect, incidental, special or consequential loss, loss of data, lost progress, lost opportunity or loss arising from third-party services. Total liability relating to a game will not exceed the amount you paid for that game or its in-app purchases during the twelve months before the event giving rise to the claim. This limitation does not apply where liability cannot legally be limited.
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11. SUSPENSION AND TERMINATION
We may restrict or end access to a game or feature if you materially breach these Terms, misuse the service, create a security risk, or if continued operation is no longer reasonably possible. On termination, your licence to use the relevant game ends, but provisions concerning ownership, disclaimers, liability and disputes continue to apply.
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12. PRIVACY AND CHANGES
Our Privacy Policy explains information processed through the website, contact form, advertising providers, leaderboards and app-store services. We may revise these Terms when our games, services or legal obligations change. The current version will appear on this website with an updated date. Continuing to use a game after a material update takes effect means you accept the revised Terms.
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13. GENERAL
These Terms are between you and Paul Hickmott, a sole trader trading as Make Phantom in the United Kingdom. They are governed by the laws of England and Wales, although mandatory consumer rights and any right to bring proceedings in your country remain unaffected. If any provision is unenforceable, the remaining provisions continue in effect. A failure to enforce a provision is not a waiver. These Terms, the Privacy Policy and mandatory store terms form the agreement governing use of our games. Questions can be sent through the Contact page.
Last updated: 12 October 2026.